Trong linh vuc logistics va chuyen phat nhanh, viec check ma van don la mot buoc quan trong giup khach hang theo doi don hang cua minh. Tuy nhien, khong it nguoi van mac phai nhung sai lam khi thuc hien thao tac nay, dan den viec khong the cap nhat thong tin mot cach chinh xac. Trong bai viet nay, chung ta se cung kham pha nhung sai lam thuong gap khi check ma van don va cach phong tranh hieu qua nhat.

Sai lam 1: Nhap sai ma van don

Day la mot trong nhung sai lam pho bien nhat ma nhieu nguoi gap phai. Viec nhap sai mot hoac nhieu ky tu trong ma van don se khien he thong khong the tim thay thong tin don hang. De tranh tinh trang nay, ban hay:

• Kiem tra ky ma van don: Truoc khi nhan nut kiem tra, hay chac chan rang ma ban da nhap la chinh xac.


• Sao chep va dan: Thay vi go bang tay, hay sao chep ma van don tu email hoac tin nhan va dan vao o kiem tra.

Sai lam 2: Khong kiem tra thong tin tu nhieu nguon

Nhieu khach hang chi kiem tra thong tin van don tu mot nguon duy nhat, nhu website cua cong ty van chuyen. Thuc te, thong tin co the khac nhau giua cac nguon. De co duoc thong tin chinh xac nhat, ban nen:

• Kiem tra tren trang web cua nha van chuyen: Day la nguon thong tin chinh thong va dang tin cay nhat.


• Lien he voi bo phan ho tro khach hang: Neu co bat ky thac mac gi, hay goi dien hoac nhan tin de nhan duoc su ho tro kip thoi.

Sai lam 3: Bo qua thoi gian cap nhat thong tin

Thong thuong, thong tin ve trang thai don hang se khong duoc cap nhat ngay lap tuc sau khi ban thuc hien thao tac van chuyen. Viec thieu kien nhan co the khien ban hoang mang. De tranh tinh trang nay, hay:

• Tham khao thoi gian cap nhat: Hay tim hieu thoi gian ma cong ty van chuyen thuong mat de cap nhat trang thai don hang.


• Kien nhan cho doi: Neu da kiem tra ma khong thay thong tin, hay doi them mot vai gio hoac den ngay hom sau de kiem tra lai.

Sai lam 4: Khong luu tru ma van don

Nhieu nguoi thuong quen hoac khong luu lai ma van don sau khi dat hang. Dieu nay se gay kho khan khi ban muon kiem tra thong tin sau nay. De phong tranh, ban nen:

• Luu ma van don vao noi de nho: Ban co the ghi lai tren giay hoac luu trong dien thoai.


• Gui ma van don qua email: Gui ban sao ma van don cho chinh minh qua email de de dang tim kiem khi can.

Ket luan

Viec check ma van don la mot phan quan trong trong qua trinh theo doi don hang trong linh vuc logistics va chuyen phat nhanh. Nhung sai lam thuong gap co the gay anh huong den kha nang theo doi don hang cua ban. Bang cach luu y nhung diem ma chung toi da de cap, ban se de dang hon trong viec cap nhat thong tin. Hay hanh dong ngay hom nay de tro thanh mot nguoi tieu dung thong thai va khong bo lo bat ky thong tin quan trong nao ve don hang cua minh!

247Express khang dinh vi the la mot trong nhung thuong hieu logistics hang dau tai Viet Nam nho 20 nam kinh nghiem cung cap giai phap chuyen phat toan dien. Phuc vu hon 20.000 khach hang doanh nghiep, 247Express khong chi mang den dich vu nhanh chong, an toan ma con duoc Vietnam Report xep hang Top 10 thuong hieu logistics uy tin Viet Nam nam 2024.